Customer Service Representative

Customer Service Representative:

Working for a company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service. This is a great the opportunity to get your foot in the door of a highly reputable energy company!

The Role:

As a Customer Service Representative you will be responsible for delivering an outstanding service, acting as the link between existing Partners and the Product team. The successful candidate will be a personable problem-solver who is resourceful and highly organised.

Providing company solutions, you will communicate with customers over the phone and via email and cover everything from processing orders, providing quotations, troubleshooting and offering advice on company products.

As a Customer Representative you will also provide customer feedback to the sales function and the technical teams, driving continual improvement to technology and internal systems that you use to manage process and assignments.

What you get:

• A competitive basic salary £28,524
• Mobile phone & laptop
• Full bespoke training
• Regular team social events
• Bonus / incentive schemes

Candidate Requirements:

• Educated to degree level
• Fantastic customer service and communication skills
• IT literate
• Team player, with the ability to work autonomously
• A keen interest in Tech!

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.